Privacy Policy
Privacy Policy

Privacy Policy (last updated 13/07/2024)

This privacy policy for Behappyhive (“we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (i.e. Website and Mobile Application) (“Services”), such as when you Visit our website at https://www.behappyhive.co.uk/, or any website of ours that links to this privacy policy. Download and use our mobile application (Behappyhive), or any other application of ours that links to this privacy notice. Engage with us in other related ways, including any sales, marketing, or events. Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hi@behappyhive.co.uk. SUMMARY OF KEY POINTS This summary provides key points from our privacy policy. What personal information do we process? When you visit, use, or navigate our Services (i.e. “Website” and/or “Mobile Application”), we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We generally do not receive any information from third parties, except from Advertisement services (i.e. Google Ads, Meta Ads, Linkedin Ads). How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties (i.e. Google Analytics). How do we keep your information safe? We implement a robust set of organizational and technical protocols to uphold the security of your personal data. These measures are designed to protect your information from unauthorized access or misuse. However, it is crucial to acknowledge that achieving absolute security in electronic transmission or data storage is a complex challenge. Despite our best efforts, we cannot guarantee a flawless defense against potential threats posed by hackers, cybercriminals, or other malicious entities. They may endeavor to circumvent our security mechanisms and gain improper access to, acquire, or manipulate your data. While we continuously enhance our security measures, it is essential to recognize the inherent risks associated with the digital landscape. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.behappyhive.co.uk/contact-us/, or by contacting us. WE WILL CONSIDER AND ACT UPON ANY REQUEST IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS. Interpretation and Definitions Interpretation The terms beginning with capitalized letters are defined under the following circumstances. These definitions hold irrespective of whether they are in singular or plural form. Definitions ● Account: A unique account created for accessing the Service or its parts. ● Gig: A unique vendor’s gig or business, on behappyhive, to access services and reach their customers.

● Affiliate: An entity controlling, controlled by, or under common control with another party, where "control" entails ownership of 50% or more of shares, equity interest, or other voting securities.

● Application: Behappyhive, the software program provided by the Company.

● Company: Refers to behappyhive, located at 1 Cupertino 1, and may be referred to as "the Company," "We," "Us," or "Our" in this agreement.

● Cookies: Small files placed on a device by a website, containing browsing history details among other uses.

● Country: United Kingdom. ● Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.

● Personal Data: Information related to an identified or identifiable individual.

● Service: Refers to the Application, the Website, or both.

● Service Provider: Any entity processing data on behalf of the Company, including third-party companies or individuals assisting in Service provision or analysis.

● Third-party Social Media Service: Websites or social networks allowing User login or account creation for Service use.

● Usage Data: Automatically collected data, either generated by Service use or from its infrastructure (e.g., page visit duration). ● Website: behappyhive.com, accessible from behappyhive.

● You: Individual or legal entity accessing or using the Service. Collecting and Using Your Personal Data Types of Data Collected Personal Data Provided by You During your use of the Service, we might request that you provide us with specific personally identifiable information, which can be utilized to contact or identify you. This information may comprise, BUT IS NOT CONFINED TO:

● Email address

● First name and last name

● Phone number

● Address, State, Province, ZIP/Postal code, City

● Usage Data Sensitive Information We do not process any sensitive information. Usage Data Usage Data is automatically collected during Service usage. This data may consist of details such as your Device's Internet Protocol address (example being, IP address), browser type, browser version, the pages visited on our Service, the date and time of your visit, duration spent on those pages, unique device identifiers, and other diagnostic data. When accessing the Service via a mobile device, certain information may be collected automatically, including, but not limited to, the type of mobile device used, its unique ID, the mobile device's IP address, the mobile operating system, the type of mobile Internet browser utilized, unique device identifiers, and additional diagnostic data. Additionally, information may be collected that your browser sends whenever you visit our Service or access it via a mobile device. Information You Provide through Our Support Channels Data submitted through our support channels: Our Services encompass customer support, offering you the option to relay information concerning any issues encountered with a Service. Whether you identify as a technical contact, initiate a support ticket, communicate with our representatives directly, or engage with our support team in any other manner, you will be requested to furnish contact details, a synopsis of the problem encountered, and any additional documentation, screenshots, or information conducive to resolving the issue. Information from Third-Party Social Media Services The Company provides the option for you to create an account and/or log in to the Service (behappyhive) using the following Third-party Social Media Services:

● Google

● Facebook

● Instagram

● Twitter

● LinkedIn Should you choose to register through or grant access to a Third-Party Social Media Service, we may collect personal data already associated with your account on that service. This may include (BUT NOT LIMITED TO) your name, email address, activities, or contact list. Additionally, you may have the opportunity to share further information with the Company via your Third-Party Social Media Service account. By providing such information and personal data during registration or otherwise, you consent to the Company using, sharing, and storing it in accordance with this Privacy Policy. Application Data If you utilize our application(s), we may also gather the following information if you opt to grant us access or permission:

● Mobile Device Data: This includes device details such as your mobile device ID, model, manufacturer, operating system, version information, system configuration details, device and application identification numbers, browser type and version, hardware model, internet service provider and/or mobile carrier, and Internet Protocol address (IP address) (or proxy server). Additionally, if you use our application(s), we may collect data about the phone network linked with your mobile device, your mobile device's unique ID, and details regarding the features of our application(s) you accessed.

● Push Notifications: We may seek permission to send you push notifications related to your account or specific features of the application(s). If you prefer not to receive such communications, you have the option to disable them in your device's settings. Tracking Technologies and Cookies We utilize cookies and similar tracking technologies to monitor activity on our Service and/or store specific information. These tracking technologies include beacons, tags, and scripts, which help collect and track data to enhance and analyze our Service. The technologies we employ may encompass:

● Cookies or Browser Cookies: These are small files placed on your Device. You can configure your browser to reject all cookies or to notify you when a cookie is being sent. However, (it is important to note that) not accepting cookies may limit your access to certain/some parts of our Service. Our Service may utilize cookies unless you have adjusted your browser settings to refuse them.

● Web Beacons: Certain parts of our Service and our emails may contain small electronic files known as web beacons or clear gifs. These allow us, for instance, to track the number of users who have visited particular pages or opened an email, and to gather related website statistics. Cookies can be categorized as "Persistent" or "Session" Cookies. Persistent Cookies remain on your device even after you go offline, while Session Cookies are deleted once you close your web browser. We use both Session and Persistent Cookies for the following purposes:

● Necessary / Essential Cookies: These are Session Cookies administered by us. They are crucial for providing you with services available through the Website and enabling you to utilize certain features. Without these Cookies, requested services cannot be provided, and they are only used for this purpose.

● Cookies Policy / Notice Acceptance Cookies: These are Persistent Cookies administered by us. They identify whether users have accepted the use of cookies on the Website.

● Functionality Cookies: These are Persistent Cookies administered by us. They enable us to remember your preferences when using the Website, such as login details or language preference, providing a more personalized experience and eliminating the need to re-enter preferences. For further details about the cookies we employ and your choices regarding them, please refer to our Cookies Policy or the Cookies section of our Privacy Policy. Information Automatically Collected We automatically gather certain information during your visit, use, or navigation of the Services. While this information does not reveal your specific identity (such as your name or contact details), it may encompass device and usage data, including your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general location, details about your interactions with our Services, and other technical information. This data primarily serves to maintain the security and functionality of our Services, as well as for internal analytics and reporting purposes. Similar to many businesses, we utilize cookies and similar technologies to collect information. The information collected includes:

● Log and Usage Data: This comprises diagnostic, usage, and performance information automatically collected by our servers when you access or use our Services. Log data may include your IP address, device information, browser type and settings, activity within the Services (such as timestamps associated with your usage, viewed pages and files, searches, and other actions), device event information (such as system activity and error reports), and hardware settings.

● Device Data: We collect device data, such as information about the computer, phone, tablet, or other device used to access the Services. Depending on the device, this data may include your IP address (or proxy server), device and application identification numbers, general location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

● Location Data: This includes information about your device's location, which may be precise or imprecise. The extent of data collected depends on the type and settings of the device used. For instance, we may use GPS and other technologies to collect geolocation data based on your IP address. You can opt out of this data collection by either denying access or disabling the Location setting on your device. However, opting out may limit your access to certain aspects of the Services. Use of Your Personal Data The Company may utilize Personal Data for the following purposes: ● To provide and/or maintain our Service, including monitoring usage.

● To facilitate account creation and authentication or otherwise manage user accounts.

● To manage Your Account: overseeing Your registration as a user and granting access to Service functionalities.

● For contract performance: developing and fulfilling purchase contracts or other agreements made through the Service.

● To contact You: via email, telephone, SMS, or electronic notifications for updates or informative communications related to Service functionalities, products, or contracted services.

● To provide news, special offers, and general information about goods, services, and events similar to those already purchased or inquired about. ● To manage Your requests: attending to and managing Your inquiries. ● For business transfers: evaluating or executing mergers, divestitures, restructurings, or other asset transfers.

● To protect our Services.

● To save or protect an individual’s vital interest.

● For other purposes: such as data analysis, identifying usage trends, evaluating promotional campaigns, and improving Service, products, services, marketing, and user experience. Your personal information may be shared in the following situations:

● With Service Providers: to monitor and/or analyze Service usage and to facilitate contact.

● For business transfers: in connection with mergers, asset sales, financing, or acquisitions.

● With Affiliates: ensuring compliance with this Privacy Policy when sharing information with affiliated companies.

● With business partners: to provide specific products, services, and/or promotions.

● With other users: when interacting in public areas, information may be viewed by all users and publicly distributed. Additionally, interactions through Third-Party Social Media Services may be visible to contacts.

● With Your consent: personal information may be disclosed for other purposes with Your explicit consent. Retention of Your Personal Data The Company (behappyhive) will store your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data as required to fulfill our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data will also be retained by the Company for internal analysis purposes. Generally, Usage Data is kept for a shorter duration unless necessary to enhance security or improve Service functionality, or when legal obligations mandate its retention for longer periods. How long do we keep Your Information We will retain your personal information only for as long as necessary for the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal obligations). None of the purposes mentioned in this notice will necessitate keeping your personal information for a duration longer than the period during which users maintain an account with us. Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. In cases where deletion or anonymization is not feasible (for instance, if your personal information is stored in backup archives), we will securely store your personal information and cease any further processing until deletion becomes possible. Transfer of Your Personal Data Your information, including Personal Data, is processed at the Company's operational offices and other locations where processing occurs. This means that such information may be transferred to and/or stored on computers/devices located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ. Your consent to this Privacy Policy, along with the submission of such information, indicates your agreement to this transfer. The Company will take all necessary measures to ensure that your data is securely handled and in compliance with this Privacy Policy. No transfer of your Personal Data will take place to any organization or country unless adequate controls, including data and personal information security measures, are in place. Delete Your Personal Data You have the right to request the deletion of Personal Data collected about you, or request our assistance in doing so. Our Service may offer the option to delete certain information about you directly from within the Service. You can update, amend, or delete your information at any time by accessing your Account settings if available, or by contacting us to request access, correction, or deletion of your personal information. Please be aware that certain information may need to be retained if we have a legal obligation and/or lawful basis to do so. Withdrawing your consent We rely on your consent to process your personal information, you have the right to withdraw your consent at any time. To do so, you can contact us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or update your preferences accordingly. Please note that withdrawing consent will not affect the lawfulness of processing performed before its withdrawal, nor will it affect processing conducted based on lawful processing grounds other than consent. Opting out of Marketing and Promotional Communication You can opt out of receiving our marketing and promotional communications at any time. To unsubscribe, simply click on the unsubscribe link in the emails we send, reply 'STOP' or 'UNSUBSCRIBE' to the SMS messages we send, or contact us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. Upon doing so, you will be removed from our marketing lists. However, please be aware that we may still communicate with you for essential service-related purposes, such as administering your account, responding to service requests, or for other non-marketing reasons. Disclosure of Your Personal Data Business Transactions In the event of a merger, acquisition, and/or asset sale involving the Company, your Personal Data may be transferred. Prior to such transfer, we will notify you, and your Personal Data will become subject to a different Privacy Policy. Law Enforcement Under specific circumstances, the Company may need to disclose your Personal Data as mandated by law or in response to valid requests from public authorities, such as a court or government agency. User Account Registration and Authentication

● Use of Firebase Authentication, Google OAuth 2.0, Google Smart Lock, Google Sign-In, Facebook Authentication, and Instagram Authentication.

● Use of Commenting and Forums, Google Tag Manager. Our Use of Web and Mobile Analytics. (i.e. Google Analytics and Google Tag manager.) We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://ww.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page. Our use of Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs. Other Legal Requirements The Company may disclose your Personal Data in good faith if deemed necessary to: 1. Fulfill a legal obligation 2. Safeguard and uphold the rights or property of the Company 3. Investigate and/or prevent potential misconduct related to the Service 4. Ensure the personal safety of Service Users or the public 5. Mitigate legal liability Security of Your Personal Data We have implemented appropriate and reasonable technical and organizational security measures to safeguard the personal information we process. However, despite our efforts to secure your information, it's important to note that no electronic transmission over the Internet or storage technology can be guaranteed to be 100% secure. Therefore, we cannot assure or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security measures and improperly access, steal, or modify your information. While we strive to protect your personal information to the best of our ability, the transmission of personal information to and from our Services is undertaken at your own risk. For added security, we recommend accessing the Services only within a secure environment. Children’s Privacy Our Service is not designed for individuals under the age of 18, and we do not knowingly gather personally identifiable information from anyone in this age group. If you, as a parent or guardian, discover that your child has provided Personal Data to us, please contact us immediately. Should we become aware of inadvertently collecting Personal Data from anyone under 18 without proper parental consent verification, we will promptly take action to remove that information from our servers. In cases where consent is required as the legal basis for processing your information, and your country necessitates parental consent, we may request consent from your parents before proceeding with the collection and usage of the information. Controls For Do-Not-Track Features Many web browsers and certain mobile operating systems and applications offer a Do-Not-Track ('DNT') feature. This allows users to express their preference for privacy by indicating that they do not wish to have data about their online browsing activities monitored and collected. It's important to note that currently, there is no universally agreed-upon technology standard for recognizing and implementing DNT signals. Consequently, we do not presently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. Should a standard for online tracking be established in the future, which we are obligated to adhere to, we will inform you of this practice in a revised version of this privacy notice. Links to Other Websites Our Service may include links to external websites not operated by us. Clicking on such third-party links will redirect you to their respective sites. We strongly recommend reviewing the Privacy Policy of any website you visit. Please be aware that we have no control over, and assume no responsibility for, the content, privacy policies, or practices of these third-party sites or services. Changes to this Privacy Policy We reserve the right to update our Privacy Policy periodically. Any changes will be communicated by posting the updated Privacy Policy on this page. You will be notified via email and/or a prominent notice on our Service before the changes take effect, and the "Last updated" date at the top of this Privacy Policy will be revised accordingly. It is advisable to review this Privacy Policy regularly for any modifications. Changes to this Privacy Policy become effective when posted on this page. Contact Us If you have any questions about this Privacy Policy, You can contact us: ● By email: info@behappyhive.co.uk ● By visiting this page on our website: behappyhive.com/contact