AGREEMENT TO OUR LEGAL TERMS (last updated 06/08/2024)

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Behappyhive ("Company", "we", "us", or "our") is a registered company in the United Kingdom.
We manage the website https://www.behappyhive.co.uk (the "Site"), the mobile application
Behappyhive (the "App"), and other related products and services governed by these legal
terms (the "Legal Terms") (together, the "Services").

Our platform serves as a centralised space for local, independent, home-based entrepreneurs
to exhibit, manage their businesses, communicate, and connect with potential customers in
various categories such as Florists, Event Decor, Photography, Videography, Baking, and more.
You can reach us by contact form on our website or via email at info@behappyhive.co.uk in the
United Kingdom.
These Legal Terms establish a legally binding agreement between you, whether as an individual
or representing an entity ("you"), and Behappyhive, regarding your use of the Services. By
accessing the Services, you confirm that you have read, comprehended, and agreed to abide by
all these Legal Terms. FAILURE TO AGREE WITH ALL THESE LEGAL TERMS PROHIBITS
YOU FROM USING THE SERVICES, AND YOU MUST CEASE USE IMMEDIATELY.
We will give you prior notice of any planned changes to the Services you are using. The
updated Legal Terms will take effect upon posting or notification via info@behappyhive.co.uk, as
indicated in the email message. By continuing to use the Services after the effective date of any
changes, you consent to be bound by the revised terms.
The Services are designed for users aged 18 and above. Individuals under 18 are not allowed
to use or register for the Services.
We advise that you retain a printed copy of these Legal Terms for your records.
1. DESCRIPTION OF SERVICE AND CONTENT POLICY
Behappyhive is a centralised online platform that provides a marketplace for local, independent
businesses to showcase, manage their business, communicate, and access potential
customers. The platform caters to various categories such as baking (wedding and event
baking), photography, videography, event decor, florists, and more. Users can access the
Services through the website https://www.behappyhive.co.uk and the mobile application
Behappyhive.
Content Policy:
Users are granted a non-exclusive, non-transferable, revocable licence to access the Services,
subject to compliance with the prohibited activities outlined in the Legal Terms. The platform
does not control, and is not responsible for, the content posted by users, including ads, directory
information, business listings, messages, and other materials. Users are solely responsible for
their own content and must evaluate and bear all risks associated with its use. Behappyhive
reserves the right to refuse, delete, or move any content that violates the Legal Terms or for any
other reason at its sole discretion.
By posting content/creating a gig on the platform, users grant Behappyhive an unrestricted,
irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and
licence to host, use, copy, reproduce, disclose, sell, publish, broadcast, and distribute such
content for any purpose, commercial, advertising, or otherwise. Users also represent and
warrant that they have the necessary licences, authorizations, consents, and permissions to use
the content on the platform.
Behappyhive does not endorse any content or any opinion, statement, recommendation, or
advice expressed therein, and expressly disclaims any and all liability in connection with user
content. The platform does not permit copyright infringing activities and reserves the right to
remove any infringing content if properly notified in accordance with applicable law. Additionally,
Behappyhive may provide video services to users who upload photographs for their ads, subject
to the platform's discretion.
Overall, users are expected to comply with the Terms and Conditions, and Behappyhive
reserves the right to monitor the Services for violations and take appropriate legal action against
violators. Users are also responsible for ensuring that their contributions do not violate any
applicable laws, regulations, or rules, and that they do not violate the privacy or publicity rights
of any third party. Failure to comply with these requirements may result in the termination or
suspension of user rights to use the Services.
2. OUR SERVICES
The information provided through our Services is not meant for distribution to or use by any
individual or entity in any jurisdiction where such distribution or use would contravene the law or
regulations and/or subject us to any (if any) registration requirements within the given
jurisdiction. Therefore, individuals accessing the Services from other locations do so at their
own initiative and are solely responsible for complying with relevant local laws, if and as far as
applicable.
3. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
As the rightful owner or licensee, we hold all intellectual property rights within our Services. This
includes source code, software, databases, audio, video, website designs, text, photographs,
and graphics (collectively referred to as the "Content"), along with the trademarks, service
marks, and/or logos (the "Marks") contained within the Services. These are protected by
copyright, trademark laws, and various other intellectual property rights, both in the United
States and globally.
The Content and Marks provided within the Services are intended "AS IS" solely for your
personal, non-commercial use or internal business purposes.
Your Use of Our Services
Upon complying with the stipulations outlined in these Legal Terms, including the "PROHIBITED
ACTIVITIES" section, you are granted a non-exclusive, non-transferable, and revocable licence
to:
● Access the Services; and
● Download or print a copy of any portion of the Content for personal, non-commercial use
or internal business purposes.
Unless otherwise specified in these terms, no part of the Services, Content, or Marks may be
utilised for any commercial purpose without obtaining our express prior written permission.
Your Submissions and Contributions
Before using our Services, it's essential to carefully review this section and the 'PROHIBITED
ACTIVITIES' section. This will help you understand both the rights you grant us and the
responsibilities you have when posting or uploading any content through the Services.
Submissions:
When you directly send us any question, comment, suggestion, idea, feedback, or other
information about the Services ('Submissions'), you agree to transfer all intellectual property
rights in such Submission to us. This means that we will own the Submission and can use it for
any lawful purpose, commercial or otherwise, without acknowledging or compensating you.
Contributions:
Our Services may invite you to participate in blogs, message boards, online forums, and other
features where you can create, submit, post, display, transmit, publish, distribute, or broadcast
content and materials ('Contributions'). This includes text, writings, video, audio, photographs,
music, graphics, comments, reviews, rating suggestions, personal information, or other
materials. Keep in mind that any Submission publicly posted will also be treated as a
Contribution.
You understand that Contributions may be visible to other users of the Services and potentially
through third-party websites.
Grant of Licence:
By posting Contributions, you grant us a broad licence to use, copy, reproduce, distribute, sell,
publish, broadcast, store, publicly perform, publicly display, and exploit your Contributions for
any purpose, commercial or otherwise. This includes the right to create derivative works or
incorporate your Contributions into other works. We may use your name, company name,
trademarks, logos, and images provided by you.
Responsibility for Postings:
By sending us Submissions or posting Contributions, you confirm that you have read and agree
with our 'PROHIBITED ACTIVITIES' and will not post anything illegal, harassing, hateful,
harmful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false,
inaccurate, deceitful, or misleading. You also waive any moral rights to your Submissions or
Contributions, warrant that they are original or that you have the necessary rights to submit
them, and confirm that they do not constitute confidential information.
You are solely responsible for your Submissions and Contributions and agree to indemnify us
for any losses resulting from your breach of these terms or applicable law.
Content Removal or Editing:
While we are not obligated to monitor Contributions, we reserve the right to remove or edit any
Contributions without notice if we believe they are harmful or violate these Legal Terms. We may
also suspend or disable your account and report you to the authorities in such cases.
Copyright infringement
We respect the intellectual property rights of others. If you believe that any material
available on or through the Services infringes upon any copyright you own or control,
please immediately refer to the 'COPYRIGHT INFRINGEMENTS' section below.
4. USER REPRESENTATIONS
VENDORS AND CUSTOMERS
When utilising the Services, you affirm and guarantee that:
1. All registration details you provide are truthful, precise, up-to-date, and complete.
2. You will uphold the accuracy of such information and promptly update it when necessary.
3. You possess the legal capacity and agree to abide by these Legal Terms.
4. You are not a minor in your jurisdiction of residence.
5. You will not access the Services via automated or non-human methods, including bots or
scripts.
6. You will refrain from using the Services for any unlawful or unauthorised purposes.
7. Your utilisation of the Services will not contravene any applicable laws or regulations.
Should you furnish any information that is false, inaccurate, outdated, or incomplete, we reserve
the right to suspend or terminate your account and deny any current or future use of the
Services (or any part thereof).
5. THE SERVICES AND THE USERS OF THE SERVICES
CUSTOMERS
As a user of Behappyhive, you understand that we are not a direct provider of products or
services, nor do we represent any vendors. Our platform serves as a meeting place where users
can connect for various services or products. We do not participate in the transactions between
users and have no control over these interactions or the accuracy of vendor listings. While we
take steps to verify vendors, we cannot guarantee their ability to deliver items or services, or the
ability of members to pay for them. We offer no promises and are not responsible for the actions
or lack of action by our users.
6. USER REGISTRATION
VENDORS AND CUSTOMERS
To access and utilise the Services, registration may be necessary. By registering, you commit to
maintaining the confidentiality of your password and assume responsibility for all activities
carried out under your account and password. We retain the authority/power to remove, modify,
or reclaim any username you choose if, at our sole discretion, we deem/suppose it
inappropriate, obscene, or objectionable.
7. NONDISCRIMINATION POLICY
VENDORS AND CUSTOMERS
At Behappyhive, we strive to create a welcoming and inclusive environment for all users.
Discrimination based on race, colour, religion, sex, national origin, ancestry, disability, marital
status, family status, pregnancy status, sexual orientation, gender identity, gender expression,
veteran status, citizenship status, age, and/ or any other characteristic protected by law is
strictly prohibited. This includes refusing services or posting discriminatory content.
We will enforce this policy by taking appropriate action, including suspending users or vendors
who engage in discriminatory and/ or offensive behaviour. If you encounter discrimination,
please report it through our internal reporting system.
Behappyhive reserves the right to suspend access or cancel contracts for any user or vendor
who violates this policy or engages in behaviour that is offensive or harmful to the community.
For more information on reviews, please see our Review Policy.
8. VENDOR BOOKINGS AND MANAGEMENT
VENDORS AND CUSTOMERS
While our app is designed to facilitate a seamless user experience for both vendors and
customers, it is important to clarify the extent of our responsibility in managing bookings and
expectations. Here are some key points to consider:
1. Facilitation, Not Liability: Our app serves as a platform to connect vendors with
customers. While we strive to provide tools and features that enhance the booking
process, we do not take responsibility for any direct interactions or transactions that
occur between vendors and customers.
2. Vendor Autonomy: Vendors are responsible for managing their own bookings, including
scheduling, confirmations, and/ or any related communications with customers. We
provide the technological infrastructure to support these activities, but the management
of bookings remains the vendor's responsibility.
3. Customer Expectations: Customers are encouraged to communicate directly with
vendors regarding any expectations and/ or requirements they may have. Our app
facilitates this communication, but we do not guarantee the fulfilment of specific
customer requests or the outcome of any service provided by the vendors.
4. Data Loss and Technical Issues: As mentioned in our terms regarding data loss, we
make every effort to ensure the reliability and security of our app. However, we cannot
be held liable for any technical issues, data loss, and/ or system failures that may impact
the ability of vendors to manage their bookings and/ or the overall user experience.
5. Dispute Resolution: In the event of any disputes or issues between vendors and
customers, our app may provide tools or channels for communication, but we are not
responsible for resolving such disputes. It is the responsibility of the involved parties to
come to a mutual agreement or seek external mediation if necessary. We may guide or
help in resolving the disputes.
6. Changes and Updates: We reserve the right to update and modify our app to improve
functionality and user experience. Vendors and customers are encouraged to stay
informed about any changes that may affect how they use the app to manage bookings
and expectations.
By using our app, both vendors and customers acknowledge and accept these terms. We are
committed to providing a supportive environment for successful interactions, but we must also
maintain clear boundaries regarding our role and responsibilities in the vendor-customer
relationship.
9. PURCHASES AND PAYMENT
VENDORS AND CUSTOMERS
At our establishment, we prioritise transparency and clarity in all transactions. When utilising our
services to facilitate agreements, you acknowledge the importance of providing accurate and
up-to-date information. This includes, but is not limited to, your contact details, payment
methods, and any relevant account information. It is your responsibility to ensure that this
information is kept current to facilitate smooth interactions and communication when necessary.
Please note that any financial transactions, including the determination of sales tax and pricing
adjustments, are solely between the vendor and the customer. We do not process payments or
handle monetary transactions directly. It is imperative that both parties conduct their due
diligence before entering into any agreements. The choice of payment channels and the terms
of payment are to be mutually agreed upon by the vendor and the customer.
We wish to emphasise that we are not liable for any transactions or agreements made through
our services. It is the responsibility of both the vendor and the customer to ensure that all terms,
including pricing and payment methods, are clearly understood and agreed upon before
proceeding.
In the event that any disputes or issues arise regarding payments or the fulfilment of
agreements, it is the responsibility of the involved parties to resolve them directly. We
encourage open communication and the use of legal channels, if necessary, to address any
concerns that may arise.
We strive to provide a platform that fosters fair and transparent interactions, but we cannot be
held accountable for the outcomes of individual transactions or agreements. It is essential that
all parties involved exercise caution and conduct thorough due diligence to protect their
interests.
10. POLICY
VENDORS AND CUSTOMERS
At behappyhive, we operate under the principle that all sales are final. This means that
once a transaction is completed between the vendor and the customer, no refunds will
be issued. It is important to note that we do not process payments; therefore, any
agreements regarding payment terms, including refund policies, are solely between the
vendor and the customer.
For more information, refer to Section 9. Purchases and Payments
11. PROHIBITED ACTIVITIES
VENDORS AND CUSTOMERS
Use the Services solely for their intended purpose; commercial use must be explicitly
endorsed or approved by us.
You agree not to:
1. Systematically gather data from the Services without written permission.
2. Attempt to deceive or defraud us and/or other users/customers for sensitive
account information.
3. Interfere with security features of the Services.
4. Disparage or harm us or the Services.
5. Utilise information obtained from the Services to harass or harm others.
6. Misuse support services or submit false reports.
7. Violate applicable laws or regulations.
8. Engage in unauthorised framing and/or linking to the Services.
9. Transmit viruses or disruptive material.
10.Engage in automated use of the system.
11. Remove copyright or proprietary rights notices.
12.Impersonate another user.
13.Transmit spyware or passive collection mechanisms.
14.Disrupt the Services or associated networks.
15.Harass employees or agents.
16.Attempt to bypass security measures.
17.Copy or adapt the Services' software.
18.Decipher, decompile, or reverse engineer software.
19.Launch automated systems to access the Services.
20.Use buying agents to make purchases.
21.Engage in unauthorised user data collection or account creation.
22.Use the Services for competitive purposes or revenue generation.
23.Sell or transfer your profile.
24.Disclose your profile credentials.
12. USER GENERATED CONTRIBUTIONS
VENDORS AND CUSTOMERS
The Services may offer opportunities for you to engage in chats, contribute to blogs,
message boards, online forums, and other features, allowing you to create, submit,
post, display, transmit, perform, publish, distribute, and/or broadcast content and
materials (referred to as 'Contributions').
These Contributions, encompassing text, writings, video, audio, photographs, graphics,
comments, suggestions, personal information, and/or other materials, may be visible to
other users of the Services and on third-party websites. Therefore, any Contributions
you transmit may be considered non-confidential and non-proprietary.
When creating or sharing Contributions, you affirm and warrant that:
1. The creation, distribution, transmission, public display, or performance, as well as
accessing, downloading, or copying of your Contributions, do not infringe upon
the proprietary rights of any third party, including but not limited to copyright,
patent, trademark, trade secret, or moral rights.
2. You are the rightful creator and owner of your Contributions or possess the
necessary licences, rights, consents, releases, and permissions to authorise us,
the Services, and other users of the Services to utilise your Contributions in
accordance with the Services and the given Legal Terms.
3. You have obtained written consent, release, and/or permission from identifiable
individuals featured in your Contributions to use their name or likeness as
required for inclusion and use of your Contributions in accordance with the
Services and these Legal Terms.
4. Your Contributions are truthful, accurate, and not misleading.
5. Your Contributions are not unsolicited or unauthorised advertising, promotional
materials, pyramid schemes, chain letters, spam, mass mailings, or other forms
of solicitation.
6. Your Contributions are free from obscenity, lewdness, violence, harassment, libel,
slander, or any other objectionable content, as determined by us.
7. Your Contributions do not ridicule, mock, disparage, intimidate, and/or abuse any
individual.
8. Your Contributions do not promote violence against any specific person or group.
9. Your Contributions comply with all applicable laws, rules, and regulations.
10.Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not contravene laws pertaining to child pornography or
intended to safeguard the well-being of minors.
12.Your Contributions refrain from containing offensive comments related to race,
national origin, gender, sexual preference, or physical handicap.
13.Your Contributions do not violate any provision of these Legal Terms or any
applicable law or regulation.
Any violation of the above terms constitutes a breach of these Legal Terms and may
lead to termination or suspension of your rights to use the Services.
13. CONTRIBUTION LICENCE
VENDORS
When you contribute content to any part of the Services and/ or link your account from
the Services to your social networking accounts, you automatically grant us an
extensive licence. You confirm that you have the right to grant this licence, which
includes:
● Allowing us to host, use, copy, reproduce, sell, publish, broadcast, archive, store,
cache, publicly perform, publicly display, reformat, translate, transmit, excerpt,
and distribute your Contributions for any purpose, whether commercial,
advertising, or otherwise.
● Permitting us to create derivative works from your Contributions and incorporate
them into other works.
● Authorising us to grant sublicenses of the aforementioned rights.
This licence applies to any form of media or technology known or developed in the
future. It encompasses (1)the use of your name, (2)company name, (3)franchise name,
(4)trademarks, (5)service marks, (6)trade names, (7)logos, and (8)personal and
commercial images provided by you. You relinquish all moral rights associated with your
Contributions.
We do not claim ownership of your Contributions. You retain full ownership and/or any
associated intellectual property rights or other proprietary rights. We are not responsible
for any (if any) statements and/or representations in your Contributions. You are solely
liable for your Contributions and agree to release us from any liability and refrain from
legal action against us regarding your Contributions.
We reserve the right, at our sole discretion, to:
1. Edit, redact, or otherwise modify any Contributions.
2. Recategorize Contributions for better organisation on the Services.
3. Prescreen and/or delete Contributions at any time and for any reason, without
prior notice.However, we are not obligated to monitor your Contributions.
14. GUIDELINES FOR REVIEWS
CUSTOMERS
In certain areas of the Services, you may have the opportunity to leave reviews or
ratings. When posting a review, you must adhere to the following guidelines:
1. You should have firsthand experience with the individual or entity being reviewed.
2. Reviews must refrain from containing offensive profanity, abusive language, or
any form of racist, offensive, or hateful content.
3. Reviews should not include discriminatory references based on religion, race,
gender, national origin, age, marital status, sexual orientation, or disability.
4. Reviews should not reference illegal activities.
5. Affiliation with competitors disqualifies individuals from posting negative reviews.
6. Conclusions regarding the legality of conduct should not be made.
7. False or misleading statements are prohibited.
8. Organising campaigns to encourage others to post reviews, whether positive or
negative, is not permitted.
We reserve the right to accept, reject, or remove reviews at our discretion. We are not
obligated to screen or delete reviews, even if deemed objectionable or inaccurate by
some individuals. Reviews do not necessarily reflect our opinions or those of our
affiliates or partners, and they are not endorsed by us. We bear no responsibility for any
reviews or any consequent claims, liabilities, or losses. By submitting a review, you
confer upon us a perpetual, non-exclusive, global, royalty-free, fully paid, assignable,
and sublicensable right and licence to reproduce, modify, translate, transmit, display,
perform, and/or distribute all content associated with the review.
15. MOBILE APPLICATION LICENCE
VENDORS AND CUSTOMERS
Use Licence
If you access the Services via the App, you are granted a revocable, non-exclusive,
non-transferable, limited right to install and use the App on wireless electronic devices
that you own or control. You may only access and use the App on such devices strictly
in accordance with the terms and conditions of the mobile application licence outlined in
these Legal Terms. You agree not to:
1. Decompile, reverse engineer, disassemble, attempt to derive the source code of,
or decrypt the App, except as permitted by applicable law.
2. Make any modifications, adaptations, improvements, enhancements,
translations, or derivative works from the App.
3. Do not breach any applicable laws, rules, or regulations while accessing or using
the App.
4. Do not remove, alter, or obscure any proprietary notice (including any copyright
or trademark notice) displayed by us or the licensors of the App.
5. Use the App for any revenue-generating endeavour, commercial enterprise, or
other purpose not designed or intended for the App.
6. Allow the App to be accessible over a network or environment that permits
simultaneous access or use by multiple devices or users.
7. Utilise the App to develop a product, service, or software that directly or indirectly
competes with or acts as a substitute for the App.
8. Do not employ the App to automate queries to any website or send unsolicited
commercial emails.
9. Avoid using any proprietary information or our interfaces or other intellectual
property in creating, developing, manufacturing, licensing, or distributing any
applications, accessories, or devices for use with the App.
Apple and Android Devices
The following conditions apply when utilising the App obtained from either the Apple
Store or Google Play (each referred to as an 'App Distributor') to access the Services:
1. The licence granted to you for our App is restricted to a non-transferable licence
to utilise the application on a device operating on the Apple iOS or Android
operating systems, as applicable, and/or in accordance with the usage rules
outlined/shown in the applicable App Distributor’s terms of service/privacy page.
2. We are responsible for providing any maintenance and support services
concerning the App as specified in the terms and conditions of this mobile
application licence within these Legal Terms or as otherwise mandated under
applicable law. You acknowledge that each App Distributor is under no obligation
whatsoever to provide any maintenance and support services for the App.
3. In the event of any failure of the App to comply with any applicable warranty, you
may notify the relevant App Distributor. In alignment with its terms and policies,
the App Distributor may refund the purchase price, if any, paid for the App. To the
fullest extent permitted by applicable law, the App Distributor will not have any
further warranty obligations regarding the App.
4. You affirm and warrant that (i) you are not situated in a country subject to a US
government embargo or designated by the US government as a 'terrorist
supporting' country, and (ii) you are not listed on any US government list of
prohibited or restricted parties.
5. You must adhere to applicable third-party terms of agreement when utilising the
App. For instance, if you have a VoIP application, you must not breach their
wireless data service agreement while using the App.
6. You acknowledge and consent that the App Distributors are third-party
beneficiaries of the terms and conditions in this mobile application licence set
forth in these Legal Terms. Each App Distributor will possess the authority (and
will be deemed to have acknowledged such authority) to uphold the terms and
conditions outlined in this mobile application licence against you as a third-party
beneficiary thereof.
16. SOCIAL MEDIA
VENDORS AND CUSTOMERS
As part of the Services' functionality, you have the option to link your account with
third-party service providers' online accounts (referred to as 'Third-Party Accounts') by
either: (1) providing your Third-Party Account login details through the Services; or (2)
granting us access to your Third-Party Account, as permitted under the relevant terms
and conditions governing your use of each Third-Party Account. You assert and ensure
that you have the right to disclose your Third-Party Account login information to us
and/or allow us access to your Third-Party Account, without violating any terms and
conditions governing your use of the applicable Third-Party Account. This action does
not oblige us to pay any fees or subject us to any usage restrictions imposed by the
third-party service provider of the Third-Party Account. By granting us access to any
Third-Party Accounts, you acknowledge that: We reserve the right to access, retrieve,
and store (if applicable) any content that you have shared or stored in your Third-Party
Account (referred to as the 'Social Network Content'), ensuring it is accessible on and
through the Services via your account, which may include, but is not limited to, any
friend lists.; and (2) we may provide additional information to and receive additional
information from your Third-Party Account to the extent notified when linking your
account with the Third-Party Account.Depending on the Third-Party Accounts you link
and depending on the privacy settings you have established within those Third-Party
Accounts, personally identifiable information that you share on your Third-Party
Accounts may be accessible through your account on our Services. It's important to
note that if a Third-Party Account or its associated service becomes unavailable or if our
access to such a Third-Party Account is terminated by the third-party service provider,
the Social Network Content may no longer be accessible through our Services. You
have the option to disconnect your account on our Services from your Third-Party
Accounts at any time. PLEASE BE AWARE THAT YOUR RELATIONSHIP WITH THE
THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY
ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH
THIRD-PARTY SERVICE PROVIDERS. We do not review any Social Network Content
for accuracy, legality, or non-infringement, and we are not responsible for any Social
Network Content. By using our Services, you acknowledge and agree that we may
access your email address book associated with a Third-Party Account, as well as your
contacts list stored on your mobile device or tablet, solely for the purpose of identifying
and informing you of those contacts who have also registered to use our Services. You
can deactivate the connection between the Services and your Third-Party Account by
contacting us using the contact information provided below or through your account
settings (if applicable). We will endeavour to remove any data acquired through such
Third-Party Account stored on our servers, making reasonable efforts to do so, with the
exception of the username and profile picture linked to your account.
SOCIAL MEDIA LOGIN FOR CUSTOMERS
CUSTOMERS
To enhance convenience and streamline the registration process, our app offers the option to
sign in using your social media accounts. We understand that many users prefer the ease of
using their existing credentials, which is why we support the following social login options:
● Facebook Login: Connect with your Facebook account to access our services quickly.
This option allows you to sign up or log in with just a few clicks, using the information
already associated with your Facebook profile.
● Google Login: For those who prefer to use their Gmail account, we provide a seamless
Google login option. This enables you to authenticate with our app using your Google
credentials, simplifying the registration process.
● Apple Login: Recognizing the significant number of users who rely on Apple devices,
we have integrated Apple login functionality. This allows users of iPhones, iPads, and
other Apple products to sign in using their Apple ID, ensuring a smooth and secure login
experience.
By offering these social login options, we aim to provide a user-friendly experience that respects
your time and privacy. We ensure that the process is secure and that your data is handled with
the utmost care, in compliance with our privacy policy and the terms of service of the respective
social media platforms.
Please note that by choosing to sign in with a social media account, you are also agreeing to
the terms and conditions of the respective platform. We encourage you to review their policies to
understand how your information may be used when you use their login services.
We are committed to continuously improving our app and may introduce additional login options
in the future to cater to the evolving needs and preferences of our users.
17. THIRD-PARTY WEBSITES AND CONTENT
VENDORS AND CUSTOMERS
The Services may include links to other websites ('Third-Party Websites') or display
articles, photographs, text, graphics, videos, or other content ('Third-Party Content')
sourced from third parties. These Third-Party Websites and Third-Party Content are not
investigated, monitored, or endorsed for accuracy, appropriateness, or completeness by
us. We do not assume responsibility for the content, accuracy, opinions, reliability,
privacy practices, or other policies of Third-Party Websites or Third-Party Content
accessible through the Services.
We do not imply approval or endorsement of any Third-Party Websites or Third-Party
Content by including links to them or allowing their use or installation. If you choose to
access Third-Party Websites or use/install Third-Party Content, you do so at your own
risk, as these Legal Terms will no longer apply. It is advisable to review the terms and
policies, including privacy practices, of any website or application you access from the
Services.
Any purchases made through Third-Party Websites are solely between you and the
third-party company, and we are not responsible for such transactions. We do not
endorse the products or services offered on Third-Party Websites, and we shall not be
held liable for any harm resulting from your purchase of such products or services.
Additionally, we shall not be held liable for any losses or harm resulting from Third-Party
Content or interactions with Third-Party Websites.
18. SERVICES MANAGEMENT
VENDORS AND CUSTOMERS
We retain the right, though not the obligation, to: (1) monitor the Services to ensure
compliance with these Legal Terms; (2) take appropriate legal action against any
individual who, at our sole discretion, violates the law or these Legal Terms, including
reporting such users to law enforcement authorities; (3) at our sole discretion and
without limitation, refuse, restrict access to, limit the availability of, or disable (to the
extent technologically feasible) any of your Contributions or any part thereof; (4) At our
sole discretion and without prior notice or assuming any liability, we reserve the right to
remove from the Services or disable any files and content that exceed reasonable size
or place an undue burden on our systems. Additionally, we will manage the Services to
protect our rights and property and to ensure their proper functioning.
19. PRIVACY POLICY
VENDORS AND CUSTOMERS
We prioritise data privacy and security. Please take a moment to review our Privacy
Policy: [https://behappyhive.co.uk/pages/privacy-policy.]. By utilising the Services, you
are agreeing to adhere to our Privacy Policy, which is an integral part of these Legal
Terms. It's important to note that the Services are hosted in the United Kingdom. If you
access the Services from a region with laws or regulations governing personal data
collection, usage, or disclosure that vary from those in the United Kingdom, your
continued use of the Services implies the transfer of your data to the United Kingdom.
By doing so, you explicitly consent to the transfer and processing of your data in the
United Kingdom.
20. COPYRIGHT INFRINGEMENTS
We uphold the intellectual property rights of others. If you believe that any content
accessible through the Services violates your copyright, please promptly inform us
using the contact details provided below (referred to as a 'Notification'). A copy of your
Notification will also be forwarded to the individual responsible for posting or storing the
material mentioned in the Notification. It's important to note that under applicable law,
making false statements in a Notification may result in legal consequences, including
potential liability for damages. Therefore, if you are uncertain whether material on or
linked to by the Services infringes your copyright, we recommend seeking advice from
legal counsel before proceeding.
21. TERM AND TERMINATION
VENDORS AND CUSTOMERS
These Legal Terms will continue to apply for the duration of your use of the Services. WITHOUT
LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RETAIN THE RIGHT, AT
OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO
AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY
INDIVIDUAL FOR ANY REASON OR WITHOUT ANY SPECIFIC REASON, INCLUDING, BUT
NOT LIMITED TO, VIOLATION OF ANY REPRESENTATION, WARRANTY, OR AGREEMENT
CONTAINED IN THESE LEGAL TERMS, OR ANY APPLICABLE LAW OR REGULATION. WE
MAY TERMINATE YOUR USE OR ENGAGEMENT WITH THE SERVICES OR DELETE YOUR
ACCOUNT AND ANY CONTENT OR INFORMATION YOU HAVE POSTED AT ANY TIME,
WITHOUT PRIOR NOTICE, AT OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are not permitted to register or
create a new account using your own name, a false identity, or the identity of any other person,
whether real or fictional, even if you are acting on behalf of a third party. In addition to
terminating or suspending your account, we reserve the right to pursue appropriate legal action,
including civil, criminal, and injunctive remedies.
22. MODIFICATIONS AND INTERRUPTIONS
VENDORS
We retain the right to alter, modify, or remove the content of the Services at our sole discretion,
at any time, and for any reason, without prior notice. However, we are under no obligation to
update any information provided on our Services. Additionally, we reserve the right to change,
discontinue, or partially or entirely suspend the Services without prior notice. We shall not be
held liable to you or any third party for any alterations, price adjustments, suspensions, or
terminations of the Services.
We cannot guarantee uninterrupted availability of the Services. Occurrences such as hardware
or software issues, or the need for maintenance, may result in interruptions, delays, or errors.
We reserve the right to modify, suspend, discontinue, or otherwise alter the Services at any time
and for any reason without prior notice to you. By using the Services, you acknowledge that we
bear no liability for any losses, damages, or inconveniences arising from your inability to access
or use the Services during any periods of downtime or cessation. These Legal Terms do not
impose any obligation on us to maintain, support, or provide any corrections, updates, or
releases in relation to the Services.
23. GOVERNING LAW
VENDORS AND CUSTOMERS
These Legal Terms are governed by and construed in accordance with the laws of the United
Kingdom, with the exclusion of the United Nations Convention on Contracts for the International
Sale of Goods. If you are a consumer residing in the EU, you also retain the protections afforded
to you by mandatory laws of your country of residence. Both Behappyhive and you agree to
submit to the non-exclusive jurisdiction of the courts of Newcastle Upon Tyne. This means that
you have the right to assert your consumer protection rights under these Legal Terms in either
the United Kingdom or the EU country where you reside.
24. DISPUTE RESOLUTION
VENDORS AND CUSTOMERS
Binding Arbitration
Any dispute arising from the relationships between the Parties to these Legal Terms shall be
resolved by a single arbitrator selected in accordance with the Arbitration and Internal Rules of
the European Court of Arbitration, which is part of the European Centre of Arbitration
headquartered in Strasbourg. This selection process will adhere to the rules in effect at the time
the arbitration application is submitted, and acceptance of this clause constitutes
acknowledgment of these rules. The arbitration proceedings will take place in Newcastle Upon
Tyne, United Kingdom, with English as the language of the proceedings. The substantive law
governing the dispute shall be that of the United Kingdom.
Restrictions
The Parties agree that any arbitration shall solely address the Dispute between them
individually. To the fullest extent permitted by law: (a) no arbitration shall be combined with any
other proceeding; (b) there is no entitlement or authorization for any Dispute to undergo
arbitration on a class-action basis or to employ class action procedures; and (c) there is no
entitlement or authorization for any Dispute to be filed in a purported representative capacity on
behalf of the general public or any other individuals.
Exceptions to Arbitration
The Parties acknowledge that the following Disputes are not governed by the aforementioned
provisions regarding binding arbitration: (a) any Disputes aimed at enforcing or safeguarding, or
concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute
related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use;
and (c) any claim for injunctive relief. If this provision is deemed illegal or unenforceable, then
neither Party will opt for arbitration for any Dispute falling within that portion of this provision
deemed illegal or unenforceable, and such Dispute shall be adjudicated by a court of competent
jurisdiction within the courts listed for jurisdiction above, and the Parties consent to the personal
jurisdiction of that court.
25. CORRECTIONS
VENDORS AND CUSTOMERS
Information provided on the Services may occasionally include typographical errors,
inaccuracies, or omissions, such as descriptions, pricing, and availability. We retain the
right to rectify any errors, inaccuracies, or omissions and to modify or update the
information on the Services at our discretion and without prior notice.
26. DISCLAIMER
VENDORS AND CUSTOMERS
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. WE DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR
REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF THE
CONTENT ON THE SERVICES OR ON ANY LINKED WEBSITES OR MOBILE
APPLICATIONS. WE WILL NOT BE LIABLE FOR ANY ERRORS, INACCURACIES,
OR MISTAKES IN THE CONTENT AND MATERIALS, PERSONAL INJURY,
PROPERTY DAMAGE, UNAUTHORISED ACCESS TO OUR SERVERS OR
PERSONAL/FINANCIAL INFORMATION, INTERRUPTION OF TRANSMISSION,
BUGS, VIRUSES, OR ANY LOSS OR DAMAGE RESULTING FROM THE USE OF
THE SERVICES. WE DO NOT ENDORSE, GUARANTEE, OR ASSUME
RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED
BY THIRD PARTIES THROUGH THE SERVICES. YOU SHOULD EXERCISE
CAUTION AND USE YOUR BEST JUDGEMENT WHEN ENGAGING IN
TRANSACTIONS WITH THIRD-PARTY PROVIDERS.
27. LIMITATIONS OF LIABILITY
VENDORS AND CUSTOMERS
WE, ALONG WITH OUR DIRECTORS, EMPLOYEES, OR AGENTS, SHALL NOT BE
HELD LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT,
CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES
ARISING FROM YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO
LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES, EVEN IF
WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ADDITION, WE DISCLAIM ANY LIABILITY FOR LOSS OF PROFIT DUE TO
SERVICES BEING UNAVAILABLE, INCLUDING BUT NOT LIMITED TO SERVER
DOWNTIME, WEBSITE OR MOBILE APPLICATION OUTAGES. FURTHERMORE, WE
SHALL NOT BE HELD ACCOUNTABLE FOR ANY LIFE-THREATENING ISSUES
ARISING FROM THE USE OF OUR SERVICES.
28. INDEMNIFICATION
VENDORS AND CUSTOMERS
You consent to defend, indemnify, and absolve us, along with our subsidiaries, affiliates,
and all our respective officers, agents, partners, and employees, from and against any
loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and
expense, made by any third party due to or arising out of: (1) your contributions; (2) use
of the services; (3) breach of these legal terms; (4) any breach of your representations
and warranties set forth in these legal terms; (5) your violation of the rights of a third
party, including but not limited to intellectual property rights; or (6) any overt harmful act
toward any other user of the services with whom you connected via the services. We
retain the right, at your cost, to take on the sole defence and control of any matter for
which you are obligated to indemnify us. You consent, at your cost, to cooperate with
our defence of such claims. We will make reasonable efforts to inform you of any such
claim, action, or proceeding subject to this indemnification upon our awareness of it.
29. USER DATA
VENDORS AND CUSTOMERS
We'll keep certain data you send to the Services to manage its performance and your
usage data.While we conduct regular backups of data, you are entirely accountable for
all data you transmit or that pertains to any actions you undertake using the Services.
You understand that we're not liable to you for any loss or corruption of such data, and
you waive any claims against us regarding such loss or corruption.
30. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND
SIGNATURES
VENDORS AND CUSTOMERS
When you visit the Services, send us emails, or fill out online forms, you're engaging in
electronic communications. By doing so, you agree to receive electronic
communications from us, including agreements, notices, disclosures, and other
messages, via email or on the Services. You consent to electronic signatures, contracts,
orders, and other records, as well as electronic delivery of notices, policies, and
transaction records initiated or completed by us or through the Services. You waive any
rights or requirements under statutes, regulations, rules, ordinances, or other laws in
any jurisdiction that mandate an original signature, or the delivery or retention of
non-electronic records, or require payments or credits by means other than electronic
methods.
31. NO SPAM POLICY
VENDORS AND CUSTOMERS
Our Terms and Services strictly prohibit the sending of unsolicited email advertisements or other
unsolicited communications through our systems. We reserve the right to monitor email usage
and communication between users to flag any spam or scam-related content. Any unauthorised
use of our computer systems is a violation of our Terms and may result in civil and criminal
liabilities and penalties. It is important to adhere to these guidelines to ensure a positive and
lawful user experience.
32. PILOT/ BETA TESTING
VENDORS
Participation in our Pilot/Beta Testing Program is an opportunity for select individuals to
experience and provide feedback on new features or services before they are made available to
the general public. By agreeing to participate in this program, you acknowledge and understand
the following terms and conditions:
1. Voluntary Participation: Your involvement in the Pilot/Beta Testing Program is entirely
voluntary. You may choose to withdraw from the program at any time, and we reserve
the right to revoke your access to the testing phase without prior notice or explanation.
2. Confidentiality: The features and services provided during the Pilot/Beta Testing
Program are confidential and are being shared with you under the expectation that you
will not disclose any information about them to any third party without our explicit
permission. You may be required to sign an NDA, otherwise known as Non-Disclosure
Agreement, before signing up for Pilot/ Beta testing.
3. Feedback: We value your feedback and encourage you to share your experiences, both
positive and negative, with us. Your insights will help us improve the features and
services before they are officially launched.
4. No Obligation: Your participation in the Pilot/Beta Testing Program does not obligate us
to launch the tested features or services, nor does it guarantee that your feedback will
be implemented.
5. Limited Access: Access to the Pilot/Beta Testing Program is limited and may be
terminated by us at any stage, for any reason, without notice. We may also choose to
provide free trials or access to certain features as part of the testing process, which can
be revoked at our discretion.
6. No Compensation: Unless otherwise agreed, you will not receive any compensation for
your participation in the Pilot/Beta Testing Program, including for any feedback or
suggestions you provide.
7. As-Is Basis: The features and services provided during the Pilot/Beta Testing Program
are offered on an "as-is" basis. We do not guarantee that they will be free from errors or
that they will meet your expectations.
8. Changes: We reserve the right to make changes to the Pilot/Beta Testing Program,
including these terms and conditions, at any time without notice.
By participating in our Pilot/Beta Testing Program, you agree to abide by these terms and
understand that your access to the program is at our sole discretion. We appreciate your
willingness to help us refine our offerings and look forward to your contributions.
33. PAID SUBSCRIPTION FOR VENDORS/ CUSTOMERS
Members: Behappyhive provides services to members free of charge. Optional fee-based
services may be available, including those provided by third parties. Use of these services will
be subject to additional terms, including those of the third parties, who are responsible for
delivering purchased goods or performing booked services, and handling any applicable
refunds. Fees and payment schedules for such services will be detailed separately.
Vendors: Vendors with valid accounts can purchase additional paid services, such as
subscriptions. These services will have their own terms, including the Terms and Conditions of
Sale for paid listings and the Digital Advertising Terms and Conditions for advertising purchases.
Behappyhive may introduce new services with additional fees at any time. To optimise our
services, we continually test new initiatives and product offerings. This may include changes to
how services are delivered, the order and manner of advertisements, and the way new
customers are charged.
34. LIMITED LIABILITY
VENDORS AND CUSTOMERS
BEHAPPYHIVE AND ITS AFFILIATES, INCLUDING OUR DIRECTORS, OFFICERS,
SHAREHOLDERS, EMPLOYEES, CONSULTANTS, PARTNERS, AGENTS, AND
REPRESENTATIVES (COLLECTIVELY, "BEHAPPYHIVE PARTIES"), WILL NOT BE LIABLE
TO YOU OR ANYONE ELSE FOR ANY INDIRECT DAMAGES, LOSS OF PROFITS (DIRECT
OR INDIRECT), OR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES. THIS INCLUDES
ANY DECISIONS OR ACTIONS YOU TAKE BASED ON INFORMATION PROVIDED
THROUGH THE SERVICES. THE LIABILITY OF THE BEHAPPYHIVE PARTIES TO YOU OR
ANY THIRD PARTIES IS LIMITED TO, IN THE CASE OF A VENDOR, THE AMOUNT OF
FEES YOU HAVE PAID TO US IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE
TO LIABILITY, OR, IN THE CASE OF A WEBSITE VISITOR OR A MEMBER, £100.
This limitation of liability does not apply to: (i) fraud; (ii) fraudulent misrepresentation; or (iii)
death or personal injury resulting from negligence.
You are responsible for your interactions with other Users, and we are not a party to any such
disputes. We may monitor disputes between you and other Users but are not obligated to do so.
Any communications, correspondence, verbal or written, or any warranties or representations
regarding products and services offered by Users through the Services are solely between the
Users.
You agree to release the Behappyhive Parties from all claims, demands, and damages (actual
and consequential) of any kind and nature, known and unknown, arising out of or in any way
connected with content uploaded in the wedding website created by you using our tools, or
related to the use of personal data you publish and process on the wedding website created by
you with our tools.
35. MISCELLANEOUS
These Legal Terms, along with any policies or operational guidelines posted on the
Services, constitute the complete agreement between you and us. Our failure to enforce
any right or provision of these Legal Terms doesn't waive that right or provision. These
Legal Terms are enforceable to the fullest extent permitted by law. We reserve the right
to assign any or all of our rights and obligations to others at any time. We're not liable
for any loss, damage, delay, or failure to act caused by any event beyond our
reasonable control. If any provision or part of a provision of these Legal Terms is
deemed unlawful, void, or unenforceable, it's considered separate from these Legal
Terms and doesn't affect the validity and enforceability of the remaining provisions.
These Legal Terms don't create a joint venture, partnership, employment, or agency
relationship between you and us. You agree that these Legal Terms won't be construed
against us simply because we drafted them. You waive any defences you may have
based on the electronic format of these Legal Terms and the absence of signatures from
the parties involved.
36. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information
regarding use of the Services, please reach us through the contact us form.